Privacy Policy

Rishta Nivas ("we", "our", "us") operates the website rishtanivas.com ("Platform"). This Privacy Policy explains how we collect, use, store, protect, and share your information when you use our matrimonial services.

By accessing or using Rishta Nivas, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information You Provide

When creating an account or profile, you may provide:

• Name, gender, date of birth, marital status
• Contact details (phone number, email)
• Address / city / state
• Education and occupation details
• Family details
• Preferences for a life partner
• Photos or profile images
• Any other information you choose to share

1.2 Information Automatically Collected

When you use the Platform, we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
• Cookies and tracking data

1.3 Communication Data

We may store:

• Messages exchanged within the platform
• Communication logs (for safety and support)

1.4 Payment Information

If you purchase premium services, we may collect:

• Transaction IDs
• Payment confirmation

Note: We do not store full credit/debit card details. All payments are handled by secure payment gateways.

2. How We Use Your Information

We use your information to:

• Create, manage, and display your profile
• Help you connect with potential matches
• Improve matchmaking recommendations
• Communicate updates, alerts, and service messages
• Provide customer support
• Personalize user experience
• Prevent fraud, misuse, or illegal activities
• Comply with legal requirements

We do not sell your data to advertisers.

3. Sharing of Information

We may share your information only under these conditions:

3.1 With Other Users

Your profile information is visible to registered members to facilitate matchmaking.

3.2 With Service Providers

We may share limited data with:

• Hosting providers
• Payment gateways
• SMS/email service providers
• Verification partners

These partners follow strict confidentiality and security commitments.

3.3 Legal Requirements

We may disclose information if required to:

• Respond to legal requests
• Prevent fraud or harm
• Comply with court orders or government directives

We do not share your data for marketing or advertising purposes outside Rishta Nivas.

4. How We Protect Your Information

We use industry-standard measures to safeguard your information, including:

• SSL encryption
• Secure servers
• Limited access controls
• Regular security audits

While we strive to protect your data, no platform can guarantee 100% security.

5. Your Rights & Choices

You may:

• Access your profile information
• Edit or update your details
• Delete photos or content
• Control who can view your profile (if features available)
• Request account deletion at any time

After deletion, certain data may remain stored for legal compliance or dispute resolution.

6. Cookies & Tracking Technologies

We use cookies to:

• Improve website performance
• Save login preferences
• Analyze traffic patterns
• Enhance user experience

You may disable cookies through browser settings, but some features may not function properly.

7. Data Retention

We retain your information:

• As long as your account is active
• For a reasonable period after deletion for legal purposes
• As required to resolve disputes or enforce policies

Inactive accounts may be archived or removed.

8. Children's Privacy

Rishta Nivas is intended only for users 18 years or older. We do not knowingly collect data from minors. If discovered, such accounts will be removed.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Platform indicates acceptance of the updated policy.

10. Jurisdiction

This Privacy Policy is governed by the laws of India, and any disputes shall fall under the jurisdiction of courts in Rajasthan.